3690's Commitment to Responsible Gaming
At 3690, we believe user enjoyment should go hand in hand with health and wellbeing. We understand that online gaming can be a fun and entertaining activity when managed responsibly — but it also carries real risks if not handled with care.
That's why 3690 provides a range of tools and resources that put users in control of their own gaming experience. Our approach isn't to stop users from enjoying the platform — it's to ensure they always have full control over the time and money they spend.
Gaming should be a form of entertainment — not a source of stress, debt, or problems in your personal and family life. We encourage all users to set realistic expectations and only play with money they can afford to lose.
Recognise the Signs of Risky Behaviour
The first step in protecting yourself is recognising the early signs that your gaming patterns may have crossed into unhealthy territory. Go through the list below honestly.
Personal Warning Signs
- Playing longer or spending more than you originally planned.
- Using money set aside for essentials — rent, food, bills — to fund your gaming.
- Lying to family members or friends about your gambling activity or how much you've spent.
- Playing to escape stress, anxiety, or personal problems.
- Feeling compelled to keep playing in order to chase previous losses.
- Neglecting work, family, or personal health responsibilities because of gaming.
Ask Yourself
If you find yourself answering "yes" to any of the following questions, consider taking self-control measures:
- Do you feel anxious or restless when you're not playing?
- Do you find yourself needing to bet more to get the same level of excitement?
- Have the people around you ever expressed concern about your gambling habits?
- Have you ever tried to stop but couldn't?
Setting Healthy Time & Budget Limits
Setting limits proactively is the most effective way to keep your gaming experience enjoyable and in check. Here are some practical guidelines we recommend to all 3690 users.
Play Time Limits
- Decide on a time limit before you start playing — for example, no more than one hour per session.
- Use the timer on your device as a reminder when your time limit has been reached.
- Avoid playing late at night when your judgement and self-control tend to be at their lowest.
- Make other activities such as exercise, socialising, or hobbies a regular part of your daily routine to avoid over-reliance on online gaming.
Budget & Financial Limits
- Set a daily or weekly deposit limit that you are fully comfortable with — and do not exceed it, even in a "near win" situation.
- Think of the money you deposit into the platform as the cost of entertainment, not an investment you expect to get a return on.
- Never borrow money or use credit to play on 3690 or any other gaming platform.
- Once your daily budget is used up, stop playing — no exceptions, regardless of whether you're winning or losing.
Self-Control Tools Available on the Platform
3690 provides self-control tools that you can access at any time through your account settings. These tools are designed to support your decisions — not to penalise you, but to help you stay in control.
Set daily, weekly, or monthly deposit limits in MYR directly from your account settings. Limits take effect immediately and cannot be easily increased — they are designed to protect you from impulsive decisions.
If you feel the need to step away from the platform for a period of time — whether for a day, a week, or a month — you can activate break mode through your account settings. During this period, you will not be able to log in or place any bets.
For more serious cases, users may apply for a long-term self-exclusion by contacting the 3690 support team at [email protected]. This is a more permanent step, and we will fully respect and support your decision.
Protecting Minors from Platform Access
The 3690 platform is strictly limited to users aged 18 and above. This is not merely a regulatory requirement — it is a moral responsibility we take seriously.
During registration, users are required to confirm that they have reached the stipulated minimum age. 3690 reserves the right to request identity verification documents to confirm a user's age, and any account suspected of belonging to a minor will be suspended immediately pending investigation.
For parents and guardians, we encourage you to:
- Keeping your login credentials secure and not sharing them with children or teenagers.
- Using parental control software on shared devices to block access to gaming sites.
- Having open conversations with your children about the risks of online gaming and the importance of waiting until adulthood before participating.
Life Balance & Seeking Professional Help
Healthy gaming is just one small part of a balanced life. 3690 encourages all users to ensure that gaming does not take over time that should be spent on family, health, work, and social relationships.
Maintaining a Healthy Balance
Make time for activities away from the screen — whether it's sports, spending time with family, or pursuing a personal hobby. If you notice that online gaming is taking up more and more of your free time, that's a signal to make a change.
Remember: winning at games should not define your sense of success or happiness in life. Real fulfilment comes from relationships, personal achievements, and good mental health.
Get Help When You Need It
If you or someone you know is struggling with a gambling problem, don't hesitate to seek professional help. Reaching out for support is a sign of strength, not weakness.
For assistance from the 3690 team, reach us at [email protected]. We can help with account controls, self-exclusion, or refer you to appropriate support resources. For general questions on how to use our platform's self-control tools, visit the FAQ.
The most important step is acknowledging that there is a problem and acting early. The 3690 platform supports every user who chooses to put their wellbeing above everything else.
Play Smart, Enjoy Responsibly
3690 is always here to support you — whether for a great entertainment experience or for help with self-control. Explore our platform with confidence, and don't hesitate to reach out if you need assistance.